JOURNAL OF BUSINESS AND PUBLIC ADMINISTRATION

Abstract:
This study investigates the intersection between generative artificial intelligence (GenAI) and labour market by developing a comprehensive framework to analyse the current state of scientific interest in this emerging topic. The research employs a quantitative methodology, using a comparatively implemented bibliometric analysis, thus examining two major databases, Web of Science and Scopus with the aim to provide a deeper understanding of academic landscape. The research focuses on the database with the largest number of relevant papers, providing insight into the concentration of academic activity in the field, both in terms of evolution over time, trends, countries, keywords and authors with the highest research impact. The research reveals a significant gap in the literature concerning the impact of GenAI in labour market, with only one small percentage of papers addressing this topic. Key findings include a rise in publications post-2018, particularly from the USA, Russia and China, and a lack of developed research networks. This article concludes the further exploration of the implication of GenAI on the labour market is needed, with potential directions for future research.

Keywords:

Generative AI; labour market; research interest framework; research networks

Abstract:
This study investigates the challenges to digital transformation within the State Information Technology Agency (SITA) in South Africa. The purpose is to identify key barriers, explore their impact on operations and service delivery, and provide strategic recommendations. The research addresses the following questions: What are the main barriers SITA faces in adopting digital technologies? How do these challenges affect SITA’s operations and service delivery? What strategies can enhance SITA's digital transformation efforts? Utilizing a qualitative research design, the study employs semi-structured interviews with SITA employees and reviews relevant documents. The analysis is guided by the Technology Acceptance Model (TAM) and Kotter's 8-Step Change Model. Key findings indicate that high costs, coordination difficulties, and data security concerns are significant barriers. These challenges lead to inefficiencies and hinder service delivery. The study recommends enhancing cybersecurity measures, implementing structured change management frameworks, investing in scalable infrastructure, and fostering a culture of innovation. These strategies aim to improve SITA's digital transformation process, ensuring better service delivery and operational efficiency in the public sector.

Keywords:

Digital transformation; Public sector; SITA; Technology Acceptance Model (TAM); Change management

Abstract:
In a society that is becoming more urbanized, local governments are crucial to the welfare of the populace and the efficient provision of essential services. There is a consensus that strong metropolitan local governments are essential for generating sustained economic growth, improved public services, and the growth of social capital. The level of trust that residents have in their local government organizations is directly related to how satisfied they are with the services they receive. The purpose of the current study is to determine how satisfied Bangladeshi individuals are with city corporations, a type of urban local government entity. The goal of the study is to pinpoint the variables that may account for the variations in citizens' satisfaction with the establishment of social capital in urban local government organizations. The study used a hybrid methodology based on survey results and key informant interviews (KII), in which 200 respondents from each of the two city corporations in the nation shared their thoughts. This study contributes by suggesting some fresh angles for a better understanding of Bangladeshi citizens' levels of social capital formation toward city corporations.

Keywords:

social capital; service delivery; performance; governance; city corporations.

Abstract:
The first two decades of the third millennium experienced an unprecedented swarm of economic, social and political changes that impacted virtually all the countries in the world. Under the increased pressures of demographic transitions, technological changes and environmental needs, the labor markets, on the one side, and the employees, on the other side, faced significant challenges as components of the national economic systems, in the first case, and as key agents of both the economic systems and the labor markets, in the latter, which resulted, among others, in a faster changing occupational milieu. In such a context, the paper aims to present an analysis of employment by occupation and age group and its quite recent changes in the EU27 member states. Such results reveal whether there is increased national specificity of the EU27 countries’ labor markets and their occupational composition or we may find some convergence patterns across countries, age groups or groups of occupations. These highlight not only certain necessary policy actions that might have to be enforced, especially in areas such education, labor market regulation, company regulation and so on, but also the imperative of an increased, better, and more efficient cooperation between the government and private economic actors in order to deal with and alleviate the already existing gaps, misallocations, misalignments, inefficiencies, etc. and to prevent as much as possible the occurrence of newer and (possibly) more hazardous ones for the European economies and societies.

Keywords:

Employment; Occupational Structures; EU27 Member States

Abstract:
There is an alarming increase in audit scandals worldwide, negatively affecting financial statement users. These scandals happen soon after firms get an unqualified audit report, which would have confirmed their short-term financial liquidity. In most of these scandals, auditors have long associations with clients. The main question is whether auditors' long association with a client affects a client’s financial liquidity. This paper aims to analyse the impact of auditors’ tenure on financial liquidity. The literature review and conceptual framework development approach have been applied as a methodology. The existing literature on the subject has been consulted, and the framework has been developed based on the reviewed literature. The paper has found no direct correlation between auditor tenure and short-term financial liquidity. Auditors' tenure, short-term financial liquidity, company culture, board of directors, management/leadership, and mandatory rotations play a major role in the increasing audit scandals. The auditors and accountants of firms must closely monitor these variables. The audit scandal will continue if appropriate risk-mitigating strategies are not in place to control all these variables. Future research may use quantitative methodologies to further contribute to the existing literature to get the direct correlation between the auditor’s tenure and short-term financial liquidity

Keywords:

Auditors tenure; short-term liquidity; auditor’s independence; unqualified audit report

Abstract:
This study estimated the fiscal reaction function to evaluate the sustainability of fiscal policy in Algeria from 1990 Q1 to 2022 using a nonlinear ARDL model. The results indicate that high debt levels adversely affect the budget balance during positive shocks, highlighting the need for effective debt management. The negative impact of the spending gap during downturns reflects Algeria's reliance on government spending and the drawbacks of pro-cyclical fiscal policies. The output gap's consistent positive effect on the budget balance suggests effective fiscal management. Additionally, oil price shocks, trade openness, and demographic changes all play significant roles in influencing the budget balance. Overall, the study reveals that insufficient responses to primary budget balance shocks weaken fiscal sustainability, emphasizing the need for improved debt management, counter-cyclical policies, economic diversification, and strategic fiscal adjustments to enhance financial stability in Algeria.

Keywords:

fiscal reaction function, fiscal fatigue, fiscal space, Nonlinear ARDL Model.

Abstract:
The performance appraisal system at Capricorn Technical Vocational Education & Training (TVET) College is designed to enhance staff performance by providing regular feedback, identifying training needs, and supporting career development. However, there have been growing concerns regarding the effectiveness of this system. Issues such as lack of clarity in performance criteria, perceived biases in evaluations, inadequate feedback, and the limited impact on career progression have been reported. These issues raise questions about whether the current system effectively meets its objectives and supports the college's mission. The purpose of this study is to evaluate the effectiveness of the current performance appraisal system and processes: A Case of Capricorn Technical Vocational Education & Training (TVET) college, Limpopo Province, using the qualitative exploratory research design and making recommendation on what measures can be used to improve the current systems. The key findings are that the current appraisal system and processes at Capricorn Technical Vocational Education & Training (TVET) College does not produce positive outcome and encourage training and development hence employee’s performance and productivity remain unchanged. The recommendation is that current performance appraisal process and remuneration policy should be linked to performance management system to address the identified gaps, so that it can bring a sense of uniformity during performance appraisal system implementation.

Keywords:

The performance appraisal system at Capricorn Technical Vocational Education & Training (TVET) College is designed to enhance staff performance by providing regular feedback, identifying training needs, and supporting career development. However, there hav

Abstract:
This paper presents a conceptual framework that facilitates a human-centered approach to implementing organizational change. It advocates for integrating design thinking with Kotter's eight-step process for change management. Utilizing the double diamond framework, a process model developed by the Design Council (UK), in conjunction with Kotter's eight-step process, the paper demonstrates how leaders can effectively employ a design led integrated approach to drive change. The authors' review and juxtaposition of the design thinking framework and change process reveal that it can be applied to leading and implementing change, which, to the best of the authors' knowledge, has not been explored in detail by previous authors. Hence, there is an opportune need to contribute to the change management process. The normative conceptual methodology for developing this extended framework shows how Kotter's eight steps fit into the double diamond framework. Implementing change in organizations can be a daunting undertaking; however, a design-led approach facilitates a more successful execution. This paper's key argument is that integrating design thinking with change management is a more effective approach because it allows the involvement of more stakeholders, iteration, and testing of more ideas to implement change successfully.

Keywords:

Design Thinking; Change; Human-Centered Approach; Stakeholders; Communication

Abstract:
This study investigates the impact of internal audit on the practice of strategic vigilance in economic institutions. Internal audit holds a prominent position in most institutions due to its association with the highest levels of management. It functions not only as a supervisory tool but also as an independent and objective source of confirmation and advisory services, ultimately contributing to the institution's value creation. In the face of rapid global developments and advancements in research and communication technology, economic institutions strive to stay ahead by enhancing their information programs and implementing vigilance systems across all sectors. These efforts lead to improved profitability for customer services. Reviewing information systems is a crucial modern activity that ensures the system's effectiveness and credibility. To achieve this objective, a descriptive-analytical approach was employed. A scientifically designed questionnaire was distributed to the study population, which comprised a sample of institutions from the National Electricity and Gas Distribution Company in western Algeria. The researcher's key finding is that internal audit plays a critical role in assessing the effectiveness of internal audit operations on enhancing and utilizing strategic vigilance. Strategic vigilance is considered an essential mechanism for improving service quality and providing necessary information for optimal organizational decision-making.

Keywords:

Audit; Internal Auditing; Strategic Vigilance; SONELGAZ

Abstract:
This research discusses the findings of employee job satisfaction linked with leadership styles based on the evidence of Nepalese banking sector to mitigate the gaps in leadership styles in the context of Nepal. This paper investigates the impact of leadership styles on employee job satisfaction. The research adopts positivism philosophy with deductive approach for conducting the survey. The cross-sectional data collected through structured questionnaire and convenience sampling, received only 140 useful questionnaire from respondents out of 160 questionnaire distributed among employees of Nepalese banking institutions. Data analysed using descriptive statistics, correlation, and regression analysis. The reliability test adopted through Cronbach’s alpha and its value indicates the internal consistency. The result depicts that the transformational leadership, transactional leadership, and ethical leadership found positive association with employee job satisfaction and it reflects that the leadership style found positive impact on employee job satisfaction. It reveals that leadership influences the proportion of employee job satisfaction among the employees of banking sector in Nepal. The paper provides novel findings to bridge the gap in leadership literature by presenting original evidence those different types of leadership styles influences the employees level of job satisfaction. Moreover, the findings of this result paper sparks new discourse, and contributes to organizational practices and policies inclined with leadership in Nepalese context and others. Finally, these results offer invaluable guidance for organizations seeking to cultivate leadership styles. Simultaneously, it emphasizes the importance of promoting best-suited leadership and enhancing the employee satisfaction in organizational practices.

Keywords:

Leadership, Nepalese banks, Job Satisfaction